Customer Service Administrator

Confidential; Belfast City District; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Benefits package

Job summary

Honeycomb is partnering with a local business to recruit a Customer Service Administrator on a full-time, permanent basis in Belfast.

You will deliver excellent customer service, handle admin tasks, process orders, maintain records, and support daily operations in a busy team environment.

The position offers a Monday–Friday 8:30am–5pm schedule and a competitive salary of £27,300 with an attractive benefits package.

Qualifications

• Previous customer service or administration experience.
• Strong communication and organisational skills.
• Confident working in a busy environment, able to follow processes and use initiative.

Responsibilities

• Handle customer enquiries and resolve issues efficiently.
• Process purchase orders and update internal systems.
• Prepare and maintain customer contracts.
• Complete accurate data entry and keep records up to date.
• Provide general administrative support as required.

Skills

Customer service

Administration

Communication

Organisational skills

Job description

Honeycomb is delighted to be working with a successful and well-established local business to recruit a Customer Service Administrator on a full-time, permanent basis. This is an excellent opportunity to join a growing organisation who is well established in the industry, offering long-term career development and progression.

The Role

You will be responsible for providing excellent customer service while supporting the day-to-day administration of the business.

• Handling customer enquiries and resolving issues efficiently.
• Processing purchase orders and updating internal systems.
• Preparing and maintaining customer contracts.
• Completing accurate data entry and keeping records up to date.
• Providing general administrative support as required.

The Person

The ideal candidate will have previous customer service and/or administration experience, with strong communication and organisational skills. You should be confident working in a busy environment, able to follow processes accurately, work well within a team and use your own initiative when required.

The Package

The package for this role includes a starting salary of £27,300 with an attractive benefits package which can be discussed upon conversation with Honeycomb. With offices based outside of Belfast City Centre, this role offers a working week of Monday - Friday 8:30am-5pm. This is an excellent opportunity for someone who is keen to develop and progress within their career.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.

Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.