Service Administrator

Kemp Recruitment Ltd; Southampton; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Commission

Career progression opportunities

Job summary

Kemp Recruitment Ltd is seeking a Service Administrator to join a busy team in the United Kingdom. The role involves talking to customers by phone and email, liaising with internal departments and arranging parts for customers, while updating internal spreadsheets and processing invoices.

The position offers a competitive salary (£28,000), ongoing training, commission opportunities and real prospects for career progression.

Qualifications

• Background in maintenance, service administration or parts advisory.
• Proficient in Excel and Word.
• Experience with Kerridge systems and invoicing.

Responsibilities

• Confidently speak with customers over the phone and email.
• Liaising with different departments within the business.
• Upselling to customers.
• Arranging parts for the customers.
• Updating internal spreadsheets.
• Invoicing.

Skills

Customer communication

Upselling

Interdepartmental liaison

Excel

Word

Invoicing

Parts arranging

Tools

Kerridge systems

Job description

Service Administrator

Salary: £28,000

Rota: Monday – Friday – DAYS

The main responsibilities of the Service Administrator will include;

• Confidently speak with customers over the phone and email
• Liaising with different departments within in the business
• Upselling to customers
• Arranging Parts for the customers
• Updating internal spreadsheets
• Invoicing

The client is prepared to offer the Service Administrator;

• A competitive salary
• Continuous training and development
• Commission
• Genuine opportunities for career progression

The successful Service Administrator will have;

• A proven background as maintenance / Service administration/ Parts Advisor
• Excellent Knowledge on Excel and Word
• Experience with Kerridge systems and Invoicing
• Confident