Service Administrator

Allscreens Nationwide Ltd; Haslemere; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

21 days' annual leave plus Bank Hollid

Job summary

Allscreens Nationwide Ltd in Haslemere is seeking a Service Administrator to join their busy, friendly team. You will be the first point of contact for customers and provide vital admin support to the Service Advisor, with cover during lunch breaks in a fast-paced environment.

The role offers a Monday to Friday schedule, with standard hours 8:00am–6:00pm (potentially 8:00am–5:00pm for the right candidate) and 21 days' annual leave plus Bank Holidays. Local applicants preferred, no weekend work.

Qualifications

• Experienced in an administrative role.
• Friendly, professional and confident dealing with customers over the phone and in person.
• Highly organised with strong attention to detail.
• Able to multitask and work efficiently in a busy environment.
• Based locally to Haslemere or within an easy commuting distance.
• Previous motor trade experience would be an advantage but is not essential.

Responsibilities

• Answering incoming customer calls and providing excellent customer service.
• Booking vehicles in for servicing, repairs and maintenance.
• Preparing invoices and handling general administrative tasks.
• Supporting the Service Advisor with daily operations.
• Maintaining accurate customer and vehicle records.
• Assisting with general front desk duties to ensure the smooth running of the service department.

Skills

Administrative experience

Customer service

Organisation

Multitasking

Job description

Join a Close-Knit Team Where You'll Be Valued Every Day.

Service Administrator

Are you an organised, customer-focused administrator looking for your next opportunity?

Our client, a well-established independent specialist garage in Haslemere, is looking for a Service Administrator to join their friendly and supportive team.

This is a varied front-of-house role where you'll be the first point of contact for customers while providing vital administrative support to the Service Advisor. You'll also step in to provide cover during lunch breaks, making this an excellent opportunity for someone who enjoys a busy, fast-paced environment.

The Role

• Answering incoming customer calls and providing excellent customer service.
• Booking vehicles in for servicing, repairs and maintenance.
• Preparing invoices and handling general administrative tasks.
• Supporting the Service Advisor with daily operations.
• Maintaining accurate customer and vehicle records.
• Assisting with general front desk duties to ensure the smooth running of the service department.

About You

• Experienced in an administrative role.
• Friendly, professional and confident dealing with customers over the phone and in person.
• Highly organised with strong attention to detail.
• Able to multitask and work efficiently in a busy environment.
• Based locally to Haslemere or within an easy commuting distance.
• Previous motor trade experience would be an advantage but is not essential.

What's on Offer?

• Salary of £29,700–£32,000, depending on experience.
• Monday to Friday only – no weekends.
• Standard hours of 8:00am–6:00pm, with the possibility of 8:00am–5:00pm for the right candidate.
• 21 days' annual leave plus Bank Holidays.
• Join a respected independent specialist garage with a welcoming team and excellent working environment.

If you're an experienced administrator looking for a stable, rewarding role with a fantastic local employer, we'd love to hear from you.