Service Administrator

Jobs4; Slough; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working

Free parking

Cycle to work

Sick pay

Employee discounts

Job summary

Perfect Placement is seeking a Service Administrator in Slough to join a leading fleet management company. The role is full-time with hybrid work: 3 days in the office, 2 days at home, offering a competitive salary up to £30,000 per year.

The role involves handling customer calls, scheduling servicing, processing invoices, and maintaining records. A friendly, organised approach and proficiency in Microsoft Office are required, with potential for growth within the automotive sector.

Qualifications

• Proven experience in administration, office support, or customer service roles.
• Confident and friendly telephone manner.
• Strong organisational skills with ability to multitask efficiently.

Responsibilities

• Answering customer enquiry calls with professionalism and courtesy.
• Booking and scheduling vehicle servicing, repairs, and brake jobs.
• Inputting customer details, invoice processing, and maintaining accurate records.
• Data entry of job sheets, invoices, and customer information.
• Communicating effectively with customers and technicians regarding job updates.
• Handling general administrative tasks including emails, filing, and supplier orders.
• Supporting the Business Fleet team with account administration duties as required.
• Assisting wider team members with daily operational needs in a fast-paced environment.

Skills

Customer service

Data entry

Office software

Excel

Tools

Microsoft Office

Booking software

Job description

Job Description

Our client, a leading fleet management company based in Slough, Berkshire, is seeking a Service Administrator to join their dynamic team. This is a full-time position offering hybrid working arrangements, with three days in the office and two days working from home. The role provides an excellent opportunity for a skilled administrative or customer service professional to develop their career within the automotive sector.

Benefits of the Service Administrator:

• Competitive salary up to £30,000 per annum


• Hybrid working pattern (3 days in the Slough office, 2 days from home)


• Supportive and collaborative team environment


• Full-time Monday to Friday working hours


• Employee discount programmes and cycle to work scheme


• Free on-site parking facilities


• Sick pay scheme to support employee well-being

Duties of the Service Administrator:

• Answering customer enquiry calls with professionalism and courtesy


• Booking and scheduling vehicle servicing, repairs, and brake jobs


• Inputting customer details, invoice processing, and maintaining accurate records


• Data entry of job sheets, invoices, and customer information


• Communicating effectively with customers and technicians regarding job updates


• Handling general administrative tasks including emails, filing, and supplier orders


• Supporting the Business Fleet team with account administration duties as required


• Assisting wider team members with daily operational needs in a fast-paced environment

Requirements of the Service Administrator:

• Proven experience in administration, office support, or customer service roles


• Confident and friendly telephone manner


• Strong organisational skills with ability to multitask efficiently


• Proficiency in booking and scheduling software and Microsoft Office, especially Excel


• Basic understanding of vehicle servicing and brake systems preferred or willingness to learn


• Previous experience in automotive, garage, dealership, or fleet management sectors is advantageous


• Full UK driving licence preferred but not essential

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Slough and berkshire, today to discover more about this fantastic Service Administrator opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.