Service Administrator

Confidential; Slough; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid work pattern

Salary up to £30,000

Employee discounts

Cycle to work scheme

Free on-site parking

Sick pay scheme

Job summary

Confidential in Slough is seeking a Service Administrator for a full-time, hybrid role (3 days in the office, 2 days from home). You will handle customer enquiries, scheduling, data entry, and invoicing while supporting the Fleet team in a fast-paced automotive environment.

The ideal candidate will have strong admin or customer service experience, be highly organized, and proficient with Excel and booking software. Driving licence is preferred but not essential.

Qualifications

• Proven experience in administration, office support, or customer service roles.
• Confident and friendly telephone manner.
• Strong organisational skills with multitasking efficiency.
• Proficiency in booking and scheduling software and Microsoft Office, especially Excel.
• Full UK driving licence preferred but not essential.

Responsibilities

• Answering customer enquiry calls with professionalism and courtesy.
• Booking and scheduling vehicle servicing, repairs, and brake jobs.
• Inputting customer details, invoice processing, and maintaining accurate records.
• Data entry of job sheets, invoices, and customer information.
• Communicating effectively with customers and technicians regarding job updates.
• Handling general administrative tasks including emails, filing, and supplier orders.
• Supporting the Business Fleet team with account administration duties as required.
• Assisting wider team members with daily operational needs in a fast-paced environment.

Skills

Administration

Customer service

Office support

Excel

Tools

Booking software

Microsoft Excel

Job description

Our client, a leading fleet management company based in Slough, Berkshire, is seeking a Service Administrator to join their dynamic team. This is a full-time position offering hybrid working arrangements, with three days in the office and two days working from home. The role provides an excellent opportunity for a skilled administrative or customer service professional to develop their career within the automotive sector.

Benefits of the Service Administrator

• Competitive salary up to £30,000 per annum
• Hybrid working pattern (3 days in the Slough office, 2 days from home)
• Supportive and collaborative team environment
• Full-time Monday to Friday working hours
• Employee discount programmes and cycle to work scheme
• Free on-site parking facilities
• Sick pay scheme to support employee well-being

Duties of the Service Administrator

• Answering customer enquiry calls with professionalism and courtesy
• Booking and scheduling vehicle servicing, repairs, and brake jobs
• Inputting customer details, invoice processing, and maintaining accurate records
• Data entry of job sheets, invoices, and customer information
• Communicating effectively with customers and technicians regarding job updates
• Handling general administrative tasks including emails, filing, and supplier orders
• Supporting the Business Fleet team with account administration duties as required
• Assisting wider team members with daily operational needs in a fast-paced environment

Requirements of the Service Administrator

• Proven experience in administration, office support, or customer service roles
• Confident and friendly telephone manner
• Strong organisational skills with ability to multitask efficiently
• Proficiency in booking and scheduling software and Microsoft Office, especially Excel
• Basic understanding of vehicle servicing and brake systems preferred or willingness to learn
• Previous experience in automotive, garage, dealership, or fleet management sectors is advantageous
• Full UK driving licence preferred but not essential

Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Slough and berkshire, today to discover more about this fantastic Service Administrator opportunity.