Assistant Service Manager — Lead & Develop in Supported Living

null; West of England; Vor Ort; GBP 27.000 - 31.000; Vollzeit

Benefits dieser Stelle

Enhanced company sick pay and sickness

Blue Light Card discounts and Costco

Free occupational health

Two wellbeing days per year

Fully funded training

Generous annual leave

UR STARS recognition

Workplace pension

Long service awards

Travel to Work scheme

Retailer discounts

Zusammenfassung

United Response in Bristol is seeking an Assistant Service Manager for our Supported Living service to lead day-to-day operations, ensure safe, person-centred support and drive service improvements alongside the Service Manager.

This role focuses on staff development, quality assurance, safeguarding and alignment with CQC standards, while contributing to growth across Bristol and South Gloucestershire through new packages and partnerships.

Qualifikationen

• NVQ Level 3 in Health & Social Care, Social Care Management or equivalent.
• Experience embedding PBS within social care services, including leadership and staff coaching.

Aufgaben

• Supporting the leadership, supervision and development of staff teams.
• Driving improvements in professional practice, service quality and outcomes.
• Helping to reduce restrictive practices through least restrictive and rights-based approaches.
• Coaching, mentoring and developing staff to build confidence, skills and accountability.
• Embedding human rights-based and strength-based approaches throughout service delivery.
• Promoting Positive Behaviour Support (PBS) principles to enhance quality of life.
• Supporting safeguarding, risk management and safe working practices.
• Maintaining compliance with CQC regulations and organisational standards.
• Monitoring quality, performance and continuous improvement activities.
• Supporting rota planning and operational delivery.
• Building positive relationships with families, professionals and stakeholders

Kenntnisse

Leadership

Staff coaching

Communication

Safeguarding

PBS knowledge

People management

On-call flexibility

IT skills

Travel required

Ausbildung

NVQ Level 3 in Health & Social Care, Social Care Management or equivalent

Jobbeschreibung

United Response in Bristol is seeking an Assistant Service Manager for our Supported Living service to lead day-to-day operations, ensure safe, person-centred support and drive service improvements alongside the Service Manager.

This role focuses on staff development, quality assurance, safeguarding and alignment with CQC standards, while contributing to growth across Bristol and South Gloucestershire through new packages and partnerships.