Server / Waiter / Waitress

Gaucho Restaurants Ltd.; Glasgow; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

50% food discount

Apprenticeship options

Cycle to work

Wellbeing platform

Staff meals

Career progression

Job summary

GAUCHO Glasgow is seeking an experienced Senior Waiter to join our team. The ideal candidate will be hardworking, maintain a positive attitude, and work well within a team as a GAUCHO ambassador who can upsell GAUCHO products with confidence.

Responsibilities include delivering outstanding hospitality, representing GAUCHO, developing product knowledge to guide guests, and supporting management to drive sales.

Qualifications

• Warmth, empathy and genuine hospitality toward guests and colleagues.
• Positive approach and role model for new team members.
• Team player in a fast-paced environment.
• Approachable, well-mannered and professional at all times.
• Be able to create a fun and welcoming restaurant atmosphere.
• Demonstrates service excellence and GAUCHO standards.

Responsibilities

• Work with the restaurant team to offer an unforgettable GAUCHO experience for all guests through elevated hospitality.
• Be the face of GAUCHO and demonstrate service excellence while following GAUCHO steps and standards.
• Maintain extensive product knowledge to host tables and guide guests with menu choices.
• Support management to maximise sales by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organized restaurant and follow setup/breakdown procedures.

Skills

Hospitality

Teamwork

Upselling

Customer focus

Job description

GAUCHOis looking for an experienced and passionate Senior Waiter to join our GAUCHO GlasgowTeam! The idealSenior Waitercandidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHOambassador and be able to upsell all GAUCHOproducts with confidence.

Training and benefits

• 50% off your food bill at all GAUCHOs.

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.

• Career development and progression.

• Staff breakfast and dinner on every shift

Key Responsibilities of aGAUCHOSenior Waiter

• Work with the restaurant team to offer anunforgettableGAUCHOexperience to all our guests through heightened hospitality.

• Be the face of GAUCHOanddemonstrateservice excellence while following the GAUCHO steps of serviceand standards.

• Strengthen andmaintainproduct knowledgein order tohost tables and guide guests withmenu choices.

• Support andassistthe management team to maximise sales revenues by driving covers and average spend per head.

• Ensure all guest orders are received and processed professionally and accurately.

• Helpmaintaina clean and organised restaurant at all timesand follow all set-up andbreakdown procedures.

Requirements for a GAUCHOSenior Waiter

• Demonstrate warmth,empathyand genuine hospitalitytowards guests and colleagues

• To always take a positive approach to your own role acting as a role model to all new members of the team

• Work well within a team (be a team player) and a fast-paced environment

• Be approachable and well mannered

• Be professional and respectful at all times

• Have funand create a warm restaurant atmosphere