Server

Canoe Brook Assisted Living and Memory; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading assisted living community in Oxford is seeking a Server to create exceptional dining experiences for residents and guests. Responsibilities include taking orders, ensuring cleanliness, and monitoring dining experiences. Ideal candidates will have a background in customer service, preferably in food service environments. This position requires physical stamina and a flexible schedule, including evenings and weekends.

Benefits

Medical, dental, and vision insurance

401k plan with employer match

Paid time off

Team member referral program

Qualifications

• Previous experience in a customer service related role.
• Experience working in a food service environment, preferably as a server or host.
• Experience working in a senior living community.

Responsibilities

• Creating an exceptional dining experience for residents and guests.
• Taking food and beverage orders and communicating them to the kitchen.
• Monitoring guest dining experiences to exceed expectations.
• Ensuring cleanliness of the dining room and service areas.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

Do you love where you work? We do! Come join the Oxford family where we experience the joy of serving others and creating meaningful relationships. Our wonderful resident to caregiver ratio makes this mission possible!

Our competitive benefit package includes:

• Medical, dental, vision, and a complimentary life insurance policy
• 401k plan with an employer match
• PTO for both full time and part time
• Team member referral program

Position Summary

The Server takes the lead in creating an exceptional dining experience for residents and guests. Working in the front of the house (the dining room), the Server answers questions about the menu, takes food and drink orders, delivering the meal and removing dinnerware from the table in a timely manner. The Server is also responsible for the preset and continued cleanliness of the dining room and service areas.

Essential Functions

Before, Between and After Dining Hours

• Ensure dining room and service area is cleaned per procedure and free of debris
• Ensure ample supply of flatware is clean and placed according to expectations
• Review the days menu and speak with chef/sous chefs regarding interesting information regarding foods offered
• Know the residents diets and likes and dislikes
• Ensure the dishes and dish area are cleaned

During Dining Hours

• Welcome and greet residents and guests
• Communicate daily specials and any menu changes
• Take food and beverage orders from residents and guests, and communicate their order to the chef/sous chef for preparation
• Monitor resident and guest dining experience to ensure we have exceeded their expectations

Successful Behavioral Attributes at Oxford Senior Living

• Humility: Share credit, emphasize team, and define success collectively rather than individually
• Positive Attitude: Display a can-do attitude focused on providing solutions
• Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
• Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own

Minimum Qualifications

• Previous experience in a customer service related role

Preferred Qualifications

• Experience working in a food service environment, preferably as a server or host
• Experience working in a senior living community

Physical Working Requirements

• Able to do occasional lifting of up to 50 pounds
• Repetitive walking, bending, and squatting
• Able to work flexible schedule, including evenings and/or weekends
• Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change