Senior Workplace Experience & Facilities Lead

Jones Lang LaSalle Incorporated; Weybridge; On-site; GBP 60,000 - 90,000; Full time

Job summary

JLL is seeking a Line Manager Senior Workplace Experience Leader for Brooklands and UK South. You will lead the delivery of FM and PM services, forecast and manage budgets, and oversee soft services such as meeting services, cleaning and mailroom operations.

The role demands a focus on client satisfaction, service excellence and continuous improvement across multiple site teams. You will manage the on-site team, drive contractual performance, ensure health and safety compliance, and collaborate

Responsibilities

• People Management – lead and develop a high quality team
• Client Management – ensure client expectations are met on site
• Contracts Management – ensure contracts are delivered to specification
• Site Operations Management – deliver services per Master Agreement and seek improvements to reduce cost
• Health and Safety Management – ensure safe working environment and compliance
• Finance Management – provide reporting and manage financial targets
• Human Experience/ Hospitality Management – deliver memorable client experiences and uphold JLL values

Job description

JLL is seeking a Line Manager Senior Workplace Experience Leader for Brooklands and UK South. You will lead the delivery of FM and PM services, forecast and manage budgets, and oversee soft services such as meeting services, cleaning and mailroom operations.

The role demands a focus on client satisfaction, service excellence and continuous improvement across multiple site teams. You will manage the on-site team, drive contractual performance, ensure health and safety compliance, and collaborate