Senior VoIP & Teams Voice Network Engineer

Infoplus Technologies UK Ltd; Warwick; On-site; GBP 50,000 - 70,000; Full time

Job summary

A technology solutions company in Warwick seeks a seasoned Network Voice Admin with 8-10 years of experience in supporting voice/telephony infrastructure. This role requires in-depth knowledge of Cisco Call Manager and MS Teams, including SIP and VoIP protocols. Candidates must be adept in managing telecom and network carriers and have experience with service requests through Service Now. Immediate start is available, and this contract lasts for 6 months with the possibility of extension.

Qualifications

• 8-10 years of relevant experience in network voice administration.
• Strong understanding of VoIP protocols and SIP configuration.
• Experience managing telecom and network carrier deliveries.

Responsibilities

• Configure and manage MS Teams voice and Cisco Call Manager.
• Support and troubleshoot voice infrastructure issues.
• Manage service requests through Service Now.

Skills

MS Teams Voice

Cisco Call Manager

CISCO LAN Switches

IP Networks

SIP

VoIP protocols

Service Now

Education

Cisco CCNP Collaboration

Microsoft Certified Teams Voice/Collaboration Communications Systems Engineer

ITIL Foundation

Job description

A technology solutions company in Warwick seeks a seasoned Network Voice Admin with 8-10 years of experience in supporting voice/telephony infrastructure. This role requires in-depth knowledge of Cisco Call Manager and MS Teams, including SIP and VoIP protocols. Candidates must be adept in managing telecom and network carriers and have experience with service requests through Service Now. Immediate start is available, and this contract lasts for 6 months with the possibility of extension.