Senior Travel Consultant

Queen of Clubs Lifestyle Luxury Services; London; On-site; GBP 35,000 - 40,000; Full time

Job summary

An established industry player in luxury concierge services is on the lookout for a Luxury Experience Designer to join their London office. This role is perfect for someone passionate about high-end travel, offering a chance to manage bespoke travel arrangements and create memorable experiences for clients. You will be responsible for liaising with luxury suppliers, ensuring customer satisfaction, and utilizing innovative sales techniques to meet targets. If you thrive under pressure and have a keen eye for detail, this opportunity could be your next career step in the vibrant world of luxury services.

Benefits

MacBook

iPhone

Incentives based on seniority

Qualifications

• Experience in luxury travel and lifestyle services.
• Background in travel agencies or hospitality roles.

Responsibilities

• Manage the booking process for luxury travel experiences.
• Liaise with suppliers and maintain client satisfaction.

Skills

Fluency in English

Knowledge of UK destinations

Sales techniques

Quick math skills

Ability to work under pressure

Education

Travel or Hospitality Studies

Tools

CRM (BeConcierge)

Job description

Job Description

About the Company

Queen of Clubs Lifestyle Luxury Services Ltd, a global leader in luxury on-site concierge and travel solutions, is seeking candidates for its office in the Holborn area, London:

Position: Luxury Experience Designer (Travel Consultant)

About the Role

The candidate will manage the booking process from start to finish, liaising with suppliers, luxury travel agencies, and high-end advisors. Responsibilities include handling ground operations, hotels, villas, events, tickets, experiences, and local suppliers. The role also involves maintaining regular contact with clients and suppliers to ensure satisfaction, creating innovative proposals to promote existing accounts, resolving client complaints efficiently, and becoming proficient with our CRM, BeConcierge. The role requires effective sales techniques to meet and exceed targets, and monitoring client feedback.

Responsibilities

• Fluent in English
• Passionate about luxury travel and lifestyle
• Good knowledge of UK destinations
• Strong commitment and motivation
• Ability to work under seasonal pressure
• Knowledge of pricing and quick math skills
• Experience in the travel industry and a background in travel or hospitality studies
• Relevant experience includes tour operators, travel agencies, incentive or wedding planners, hotel reservations, concierge companies, family offices, or other sales roles in luxury hotels and travel

MacBook and iPhone are provided.

Note: This is not a hybrid role. Candidates must already reside in London.

Compensation: Salary ranges from GBP 35,000 to GBP 40,000 annually, plus incentives based on seniority.