Senior Entertainment Travel Consultant

BCD Travel; London; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Entertainment Travel Consultant to enhance client experiences in the Media & Entertainment sector. This role involves expertly managing travel requests, using advanced travel tools, and guiding clients through travel policies. With a commitment to flexibility and work-life balance, the company offers a vibrant virtual work environment where you can thrive. If you have a passion for travel and exceptional customer service skills, this is the perfect opportunity to join a leading travel management company and make a significant impact on clients' journeys.

Benefits

Flexible working hours

Work-from-home opportunities

Generous vacation days

Wellbeing tools

Travel industry perks and discounts

Inclusive work environment

Qualifications

• Experience in the travel industry with strong GDS skills.
• Excellent verbal and written communication skills in English.

Responsibilities

• Manage travel requests and reservations for clients.
• Guide clients on travel policies and regulations.

Skills

Customer Service

Strong GDS skills

Verbal Communication

Written Communication

Travel Industry Knowledge

Tools

Sabre

BCD Travel tools and systems

Job description

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Senior Entertainment Travel Consultant

Date: Apr 7, 2025

Location: UK, London, Virtual, EUROPE

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!

Full time, United Kingdom

Please note this role is based on rotational shifts (from 6am to 2:30pm, and from 9:30am to 6pm).

As a Senior Entertainment Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Entertainment Travel Consultant, you will:

1. Expertly use the appropriate BCD Travel tools and systems to complete requests.
2. Search and confirm travel reservations for the customer.
3. Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer.
4. Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
5. Excellent knowledge and application of travel supplier rules.
6. Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

About you

1. Working knowledge of the travel industry, policies, procedures, and processes.
2. Strong GDS skills preferably Sabre; a different GDS can be considered.
3. Strong verbal and written communication skills in English.

About us

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!

About BCD Travel

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business, and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a virtual, dynamic, and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered:

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow your skillset and career.
• Generous vacation days so you can rest and recharge.
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• An inclusive work environment where diversity is celebrated.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].