Senior Travel Consultant

BCD Travel; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An innovative travel management company is seeking a Senior Travel Consultant to enhance client experiences and drive efficiency in corporate travel. In this dynamic role, you will leverage your extensive travel industry knowledge and GDS expertise to provide exceptional service and consultation. Join a forward-thinking firm that values flexibility and work-life balance, offering generous vacation days and professional development opportunities. If you are passionate about travel and customer service, this is the perfect opportunity to make a significant impact in a thriving environment.

Benefits

Flexible working hours

Work-from-home opportunities

Generous vacation days

Wellbeing tools

Travel industry discounts

Qualifications

• Extensive experience in the travel industry is essential.
• Strong understanding of travel policies and procedures.
• Ability to communicate effectively with clients.

Responsibilities

• Search and confirm travel reservations for clients.
• Provide consultation on client travel policies.
• Maintain knowledge of various travel industries.

Skills

Customer Service

Communication Skills

Travel Industry Knowledge

GDS Sabre

Education

Experience as a Travel Agent

Tools

GDS Sabre

Job description

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Senior Travel Agent (Hybrid)

Full time, London, United Kingdom

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
  
  

About You

• Extensive Travel Agent experience
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Sabre
• Strong verbal and written communication skills in English
  
  

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
  
  

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements

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