Senior Test Centre Lead — Flexible Shifts

Reed in Partnership Ltd; Newcastle upon Tyne; On-site; GBP 12,000 - 21,000; Part time

Job summary

Reed in Partnership operates a Newcastle Theory Test Centre and is recruiting a Senior Test Centre Associate to oversee exam invigilation for DVSA testing. The role involves ensuring test integrity and smooth delivery of tests for candidates across shifts.

The successful candidate will manage day-to-day supervision, coach staff, and coordinate cover for absences within a busy testing environment, with a flexible part-time pattern and potential additional hours.

Qualifications

• Experience of leading or supervising a team.
• Significant demonstrable experience in providing high-quality customer service.
• Flexible in working hours and days, including evenings and Saturday.

Responsibilities

• Check candidates ID documents and booking them in on the system.
• Supervision and invigilation of tests.
• Delivery of site opening and/or closing procedures.
• Coaching and supporting Test Centre Associates.
• Review test centre schedule to identify the number of candidates booked in and organising how any non-standard accommodations will be delivered.
• Notifying the DVSA HR team of employee absences to allow alternative cover to be arranged.
• Providing management support to the Test Centre Manager as required.
• Handling and reporting incidents that could impact candidate testing in line with our incident management procedures.

Skills

Leadership

Customer service

Driving licence

Flexibility

Job description

Reed in Partnership operates a Newcastle Theory Test Centre and is recruiting a Senior Test Centre Associate to oversee exam invigilation for DVSA testing. The role involves ensuring test integrity and smooth delivery of tests for candidates across shifts.

The successful candidate will manage day-to-day supervision, coach staff, and coordinate cover for absences within a busy testing environment, with a flexible part-time pattern and potential additional hours.