Test Centre Invigilator – Flexible Hours

80 Reed in Partnership Ltd; Wimbledon; Presencial; GBP 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible shifts

Long term stability

Descripción de la vacante

Reed in Partnership is seeking a Test Centre Associate to invigilate exams and ensure smooth delivery of tests for the DVSA programme. You will verify candidate IDs, guide them through the process, and uphold test integrity while delivering a high level of customer service.

The role offers flexible shifts (part-time or occasional) with evenings and Saturdays. A full UK driving licence is preferred, and you’ll join a team dedicated to fair, secure testing across the UK.

Formación

• A full UK driving licence (although driving will not be required for all locations).
• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail and accuracy.
• Ability to work under pressure to short timescales and multitasking.
• Experience in working with diverse customer groups.
• Excellent judgement and decision-making skills.
• Flexibility in working hours and days, including evenings and Saturday.
• Ability to remain calm and handle confrontational candidates professionally.

Responsabilidades

• Providing a high level of customer service.
• Checking candidates ID documents and booking them in on the system.
• Ensuring the integrity and security of tests.
• Supervision and invigilation of tests.
• Explaining the test process to candidates and assisting with queries.
• Reviewing tests and test centre schedule.
• Performing daily test centre opening and closing procedures.
• Meeting candidate needs in line with Equality Act and diversity approach.
• Handling and reporting incidents that could impact testing.

Conocimientos

Customer service

Attention to detail

Multitasking

Diversity awareness

Decision making

Flexibility

Calm under pressure

Descripción del empleo

Reed in Partnership is seeking a Test Centre Associate to invigilate exams and ensure smooth delivery of tests for the DVSA programme. You will verify candidate IDs, guide them through the process, and uphold test integrity while delivering a high level of customer service.

The role offers flexible shifts (part-time or occasional) with evenings and Saturdays. A full UK driving licence is preferred, and you’ll join a team dedicated to fair, secure testing across the UK.