Senior Technical Medical Device Coordinator

Sgs; Birmingham; On-site; GBP 20,000 - 33,000; Full time

Benefits offered by this job

Performance bonus

Private medical cover

Generous annual leave

Birthday day off

Enhanced parental pay

Discounted gym membership

Job summary

SGS is a world-leading testing, inspection and certification company seeking a Senior Technical Medical Device Coordinator in the Birmingham area. The role focuses on coordinating technical documentation reviews, KPI monitoring and supporting client communications.

Ideal candidates will have experience with Medical Device Regulations or Auditing Regulations, strong documentation control skills, and familiarity with office software. Office-based, Monday to Friday, salary up to £33,000 per annum.

Qualifications

• Experience with Medical Device Regulations or Auditing Regulations.
• Strong documentation control in a technical environment.
• Experience in an office environment and professional written communication.
• Ability to manage customer relationships and assist with client meetings.

Responsibilities

• Coordinate and support Technical Documentation reviews and monitor KPI reports.
• Manage processes related to Technical Documentation reviews and related actions.
• Assist with management of complaints and client communications.
• Raise purchase orders for invoicing clients and support key clients during calls/meetings.

Skills

Office skills

Customer service

Communication

MS Office

Databases

Documentation management

Meeting coordination

Education

NVQ 3 in Customer Service/Administration

Tools

MS Office Suite

Outlook

Excel

Word

PowerPoint

Teams

Databases

Job description

Senior Technical Medical Device Coordinator

• Full-time

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 100,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.

SGS’s Business Assurance division helps companies build trust and manage risk through certification, audits, training, and advisory services—empowering them to meet global standards and boost performance.

• Job Title:Senior Technical Medical Device Coordinator
• Job Type:Permanent
• Location:Birmingham area- Office Based
• Hours:Monday to Friday 8.30am to 5pm
• Salary: up to £33,000 pa

We are looking for an experienced Senior to support the UK Medical Devices Team to coordinate & support the process for Technical Documentation Reviews & monitor KPI reports and coordinate resultant actions as needed.

• To manage the processes related to Technical Documentation (TD) reviews
• Assisting with management of complaints
• Enhance customer relationships especially for Key Clients by supporting client calls and attending client meetings as required
• Raise purchase orders for invoicing clients

The ideal candidate for this role is someone who has practical experience of Medical Device Regulations or Auditing Regulations and has worked to a high level of technical documentation control

You will also have the following:

• Proven experience of working in an office environment
• High level of computer literacy inusing MS Office (e.g. Outlook, Word, Excel, Power point Teams) &databases
• Minimum ofNVQ 3in Customer Service and/or Administration
• Experience of producing professional written communications

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover(immediate access)
• Generous Annual Leave allowance (increasing with service) plus bank holidays
• Anadditionalday off for your birthday
• Enhanced maternity/paternity and adoption pay
• Discounted Gym Membership

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.