Senior Medical Device Documentation Coordinator

SGS; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

Private medical cover

Generous annual leave

Birthday day off

Maternity/paternity pay

Gym membership discount

Job summary

SGS is seeking a Senior Technical Medical Device Coordinator to support the UK Medical Devices Team in Birmingham. This permanent, office-based role runs Monday to Friday 8.30am to 5pm and offers a salary up to £33,000 per annum.

You will coordinate Technical Documentation Reviews, assist with complaints, and strengthen relationships with Key Clients by supporting calls and meetings, plus raise purchase orders for invoicing.

Qualifications

• Experience with Medical Device Regulations or Auditing Regulations.
• Office environment experience.
• Proficient in MS Office and databases.
• NVQ 3 in Customer Service and/or Administration.
• Experience producing professional written communications.

Responsibilities

• Manage the processes related to Technical Documentation (TD) reviews.
• Assist with management of complaints.
• Enhance customer relationships especially for Key Clients by supporting client calls and attending client meetings as required.
• Raise purchase orders for invoicing clients.

Skills

Office experience

MS Office proficiency

Client meetings support

Education

NVQ 3 in Customer Service

Tools

MS Office

Job description

SGS is seeking a Senior Technical Medical Device Coordinator to support the UK Medical Devices Team in Birmingham. This permanent, office-based role runs Monday to Friday 8.30am to 5pm and offers a salary up to £33,000 per annum.

You will coordinate Technical Documentation Reviews, assist with complaints, and strengthen relationships with Key Clients by supporting calls and meetings, plus raise purchase orders for invoicing.