Senior Technical Lead

DWP Digital; Newcastle upon Tyne; Hybrid; GBP 78,000 - 93,000; Full time

Job summary

A leading government department is seeking a Tech Lead to manage a technical team focused on fraud prevention in public services. This role involves collaborating with various stakeholders to enhance service quality using emerging technologies. The position offers a competitive salary, pension contributions, and flexible working arrangements, with the opportunity to join a diverse and inclusive workplace committed to professional development.

Benefits

Employer pension contributions

Flexible working hours

Generous leave package

Volunteering time off

Interest-free loans

Professional development opportunities

Qualifications

• Experience leading design and reviewing solutions to complex problems.
• Ability to gather information from various stakeholders.
• Technical expertise in cloud technologies and hosting.

Responsibilities

• Coordinate technical teams to design and maintain products.
• Develop technical product roadmaps and manage lifecycles.
• Provide technical input into business discussions.

Skills

Leading design and reviewing solutions

Expert domain knowledge

Effective decision making

Reviewing services and industry trends

Tools

Cloud technologies

Desktop and network environments

Job description

Pay up to £92,522, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.

DWP. Digital with Purpose.

We’re looking for a Tech Lead to join DWP Fraud & Error. You lead our technical team in the prevention and detection of fraud and error in public services.

You’ll be working at the forefront of technology used to prevent and detect fraud and error across digital products and services used by millions of people. And you’ll be communicating a technical vision across a range of experts and areas.

Our team collaborates closely with policy, benefit lines, counter‑fraud operations, and other DWP Digital groups to deliver solutions to complex challenges that you don’t find anywhere else.

We’re in the middle of an ambitious transformation programme which is reimagining processes and leveraging emerging technologies to ensure that the right money reaches the right person at the right time.

DWP is the UK’s largest government department. We’re one of the biggest payers in the UK. The scale of what we do is extraordinary and our purpose is unique. We’d love you to join us.

What skills, knowledge and experience will you need?

• Experience of leading design and reviewing solutions to complex problems with system architectures by defining and challenging patterns and principles. Creates precedents and sets direction.
• Responsible for providing expert domain knowledge and advise to project teams when dealing with complex projects or issues.
• Gathering a range of information from different sources and stakeholders to ensure effective decision making, clearly demonstrating a balanced approach to conclusions and recommendations.
• Reviewing existing services and external industry trends to identify areas of improvement and formulating plans to deliver enhancements to enable the management of a quality service.

You and your role

As our Senior Technical Lead you will be accountable for coordinating technical teams to design, build, and maintain products and services.

You’ll use your expertise across multiple domains to develop technical product roadmaps and manage lifecycles, ensuring alignment with DWP's strategic objectives.

Technical expertise is essential, including cloud technologies, hosting, and a strong understanding of desktop and network environments.

As an important and influential member of the Fraud and Error leadership team you’ll provide technical input and advice into business discussions, helping to steer wider strategy at the most senior level.

You’ll use your deep knowledge of areas such as package implementation, configuration, customisation, integration, and solution architecture to find ways to improve and enhance service quality, configuration and management.

Details. Wages. Perks.

Location:

You will join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working:

We work a hybrid model - you’ll spend some time working at home and some time collaborating face to face in a hub.

Pay:

We offer competitive pay of up to £92,552.

Pension:

You will get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays:

A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi‑time. You’ll also get all the usual public holidays.

We have a broad benefits package built around your work‑life balance which includes:

• Flexible working including flexible hours and flex‑friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest‑free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

And we have an award‑winning environment and culture:

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
• Diverse and Inclusive Leadership at Digital Leaders Awards 2024
• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
• Recognised as one of the Best Public Sector Employers at 2025 WomenInTech Employer Awards

Process:

We know your time is valuable so our application and selection process is just two stages:

• Apply: Complete your application on Civil Service Jobs. There'll be full instructions when you click through.
• Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.