Senior Technical Business Analyst - £60K

Akkodis; Manchester; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading professional services organisation in Manchester is seeking a Senior Technical Business Analyst to drive business transformation using Salesforce and AI. You'll manage system enhancements, mentor junior analysts, and lead process optimisation initiatives. This role offers a competitive salary of £60K and a hybrid work model, combining office and remote work. If you're passionate about technology and business processes, we want to hear from you.

Benefits

Competitive base salary up to £60,000

Annual bonus scheme

Hybrid working model

Opportunities for professional development

Innovative work environment

Qualifications

• Proven experience as a Business Analyst in a senior or lead capacity.
• Strong background in requirements gathering and stakeholder management.
• Hands-on experience with Salesforce and knowledge of AI or automation platforms.

Responsibilities

• Act as a product owner for internal systems.
• Lead the design, documentation, and optimisation of business processes.
• Manage the end-to-end lifecycle of system changes.

Skills

Business Analysis

Salesforce

Stakeholder Management

Process Re-engineering

Agile Methodologies

Communication

Tools

Jira

Confluence

Excel

SharePoint

Visio

Job description

Overview

Senior Technical Business Analyst - £60K

Manchester - Hybrid

An exciting opportunity to join a growing professional services organisation as a Senior Technical Business Analyst. In this role, you'll play a pivotal part in shaping how technology drives business transformation, with a particular focus on Salesforce, AI, and automation platforms. Acting as a bridge between business stakeholders and technical delivery teams, you'll lead requirements definition, process optimisation, and system improvements - while mentoring junior analysts and influencing strategic change.

Responsibilities

• Act as a product owner for internal systems, ensuring business requirements are captured, prioritised, and translated into actionable deliverables.
• Lead the design, documentation, and optimisation of business processes (As-Is/To-Be).
• Drive the adoption of Salesforce, AI, and intelligent tools, ensuring system enhancements deliver measurable business value.
• Manage the end-to-end lifecycle of system changes, from requirements gathering through configuration, testing, deployment, and user adoption.
• Partner with senior stakeholders across functions to identify opportunities for efficiency, automation, and improved user experience.
• Produce and oversee test plans, facilitate UAT, and develop training materials to support successful change adoption.
• Champion agile delivery practices, iterative development, and continuous improvement.
• Mentor and support junior analysts, contributing to the development of best practices across the BA community.

Ideal Skillset

• Proven experience as a Business Analyst in a senior or lead capacity, ideally within technology-enabled transformation projects.
• Strong background in requirements gathering, stakeholder management, and process re-engineering.
• Hands-on experience with Salesforce and knowledge of AI or automation platforms.
• Excellent communication skills, with the ability to engage confidently with both technical and non-technical audiences.
• Skilled in process mapping, user journeys, and producing clear documentation.
• Proficient with tools such as Jira, Confluence, Excel, SharePoint, and Visio.
• In-depth understanding of Agile methodologies and the SDLC.

Benefits

• Competitive base salary up to £60,000
• Annual bonus scheme
• Hybrid working model (3 days office, 2 days remote)
• Opportunities for professional development, training, and leadership growth
• Be part of a values-led organisation investing in cutting-edge technology and innovation

This is a fantastic opportunity for a senior-level Business Analyst looking to make a real impact in a forward-thinking organisation. If you're passionate about leveraging technology to drive smarter, more efficient business processes - we'd love to hear from you.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website