Senior Tech Associate - Distributor Client Services(Hybrid)

SS&C; Basildon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services technology provider is seeking a Senior Technical Associate in Basildon. This hybrid position involves ensuring client expectations are met, managing daily operations, and providing excellent client service. The ideal candidate should have a solid understanding of financial services and excellent communication skills. The company offers a flexible work environment with benefits focused on professional development, well-being, and work/life balance.

Benefits

Hybrid Work Model

Professional Development Reimbursement

Medical/Dental/Vision Benefits

Flexible Vacation Time

Discounts on Fitness Clubs

Qualifications

• Experience working in Financial Services.
• Proven ability to provide excellent service to clients.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure SS&C meets clients' expectations in line with SLA and KPI.
• Complete all control functions and daily monitoring for STP.
• Escalation point for clients where service has not met expectations.

Skills

Knowledge of Financial Services

Microsoft Excel

Excellent communication skills

Attention to detail

Tools

JSP

Oracle EBS

Cloud Development

Job description

A leading financial services technology provider is seeking a Senior Technical Associate in Basildon. This hybrid position involves ensuring client expectations are met, managing daily operations, and providing excellent client service. The ideal candidate should have a solid understanding of financial services and excellent communication skills. The company offers a flexible work environment with benefits focused on professional development, well-being, and work/life balance.