Senior Support Worker — Complex Needs & Recovery

Trident Group; Birmingham; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Trident Group is seeking a Lead Worker / Support Worker in Birmingham to provide early, person-centred support for adults and childless couples with complex needs across homes and community settings.

You will deliver flexible, strength-based services, manage caseloads, conduct needs and risk assessments, and work with partner agencies to secure appropriate services and support. DBS checks apply.

Formación

• Experience in working with vulnerable adults is desirable.
• Strong communication and engagement skills are essential.
• Ability to manage a diverse caseload and work independently.
• Good IT skills to maintain records and generate reports.

Responsabilidades

• Provide strength-based, flexible support to adults and couples with complex needs.
• Manage an active caseload and keep up-to-date records in In-form.
• Carry out needs and risk assessments per eligibility criteria.
• Adjust support frequency and intensity as tenancy or needs change.
• Ensure client involvement in setting goals and decisions about support.
• Act as a navigator to connect clients to health and community services and reduce barriers.
• Collaborate with housing, welfare, health, and substance misuse services to access resources.

Conocimientos

Communication skills

Caseload management

Independent working

IT literacy

Educación

Health/social care qualification

Herramientas

In-form database

Descripción del empleo

Trident Group is seeking a Lead Worker / Support Worker in Birmingham to provide early, person-centred support for adults and childless couples with complex needs across homes and community settings.

You will deliver flexible, strength-based services, manage caseloads, conduct needs and risk assessments, and work with partner agencies to secure appropriate services and support. DBS checks apply.