CN Support Worker

DK Recruitment; West Midlands; Presencial; GBP 21 000 - 27 000; Tempo integral

Resumo da oferta

DK Recruitment is seeking a Complex Needs Specialist (Support Worker) for a 40-hour-per-week role in the West Midlands, focused on residents experiencing homelessness and multiple disadvantages. You will use person-centred, trauma-informed approaches to help residents gain independent living skills and improve housing outcomes.

The role involves building positive relationships, conducting risk assessments, supporting tenancy management, budgeting, and delivering group work to promote wellbeing

Qualificações

• Significant experience supporting vulnerable individuals or families experiencing homelessness.
• Experience in supported housing or accommodation-based services.
• Understanding of mental health and substance misuse challenges.

Responsabilidades

• Develop positive relationships with residents using strengths-based approaches.
• Complete and maintain individual support plans, risk assessments, and outcomes.
• Identify barriers to independence and help residents set realistic goals.
• Deliver individual and group support on independent living and wellbeing.
• Support referrals, assessments and accommodation entry processes.
• Help residents understand tenancy agreements and budgeting.

Conhecimentos

Complex needs support

Trauma-informed approaches

Vulnerable individuals support

Tenant support / tenancy management

Descrição da oferta de emprego

Complex Needs Specialist (Support Worker)

Location: west midlands

Hours: 40 hours per week

About the Role

We are recruiting an experienced Complex Needs Specialist to join a supported housing service helping individuals experiencing homelessness and multiple disadvantage to rebuild their lives and achieve greater independence.

This is an opportunity to join a specialist support team working with residents who may face a combination of complex challenges, including mental health difficulties, substance misuse, previous offending and barriers to securing and maintaining accommodation.

The successful candidate will take a person-centred, strengths-based and trauma-informed approach, supporting residents to overcome challenges, develop independent living skills and achieve sustainable housing, health and wellbeing outcomes.

Key Responsibilities

Specialist Support and Resident Engagement

• Develop positive, professional relationships with residents using strengths-based and trauma-informed approaches.
• Complete and maintain individual support plans, risk assessments and outcome-focused interventions.
• Identify barriers to independence and work collaboratively with residents to establish realistic, achievable goals.
• Support individuals experiencing homelessness, mental health challenges, substance misuse and multiple disadvantage.
• Deliver individual and group support sessions focused on independent living, personal development and wellbeing.

Housing and Tenancy Management

• Support referrals, resident assessments and accommodation entry processes.
• Help residents understand tenancy agreements, housing responsibilities and relevant documentation.
• Monitor rent accounts, address arrears and support residents with budgeting and money management.

Essential Experience and Skills

The successful candidate will demonstrate:

• Significant experience supporting vulnerable individuals or families experiencing homelessness, complex needs or multiple disadvantage.
• Experience working within supported housing, supported accommodation or another accommodation-based service.
• Experience using trauma-informed and strengths-based approaches.
• Practical experience of tenancy management, rent management or supporting residents to sustain accommodation.
• An understanding of mental health, substance misuse, offending-related challenges and the barriers to independent living

Additional Requirements

• An DBS is required.
• A full UK driving licence
• Flexibility to work shifts in line with service requirements