Complex Needs Support Worker – DMI Training & Development

RTC Resources Ltd; Birmingham; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Paid annual leave

Pension contributions

Free in-house DMI training

Free mandatory training

Ongoing development

Job summary

RTC Resources Ltd in Birmingham is seeking a dedicated Support Worker to assist individuals with complex needs in a busy care setting. You will work within an enhanced staffing team and follow care plans to promote dignity and independence.

The role requires calm handling of behavioural challenges, risk assessments, and adherence to safeguarding. Training and ongoing development are provided, with opportunities in DMI and other physical intervention training.

Qualifications

• Previous UK care/support experience involving complex needs and behaviours that challenge.
• Enhanced staffing experience (3:1, 4:1 or 5:1) or comparable intensive support setting.
• Practical experience responding to physical aggression and behavioural escalation.
• Confidence following detailed support plans and working within a team.
• Sound safeguarding awareness and professional boundaries.

Responsibilities

• Build trusting relationships while promoting dignity, choice and independence.
• Follow individual care plans, risk assessments and behavioural support strategies.
• Identify early signs of distress and use positive, non-confrontational de-escalation.
• Assist with personal care, daily living, medication and meaningful activities as required.
• Record care delivery and incidents accurately, escalating concerns promptly.
• Follow least restrictive practice and participate in physical interventions only when authorised, necessary and within current training.

Skills

Care experience

Complex needs

Behavioural escalation

Enhanced staffing (3:1/4:1/5:1)

Safeguarding awareness

Job description

RTC Resources Ltd in Birmingham is seeking a dedicated Support Worker to assist individuals with complex needs in a busy care setting. You will work within an enhanced staffing team and follow care plans to promote dignity and independence.

The role requires calm handling of behavioural challenges, risk assessments, and adherence to safeguarding. Training and ongoing development are provided, with opportunities in DMI and other physical intervention training.