Senior Subsidence Operations Leader

Crawford Job Listings - Global; Nottingham; On-site; GBP 65,000 - 85,000; Full time

Job summary

Crawford Job Listings - Global in the United Kingdom is seeking a senior operations leader to oversee subsidence teams. You will guide performance, ensure high-quality service from initial instruction through to resolution, and drive efficient claim progression across the customer journey.

The role focuses on service excellence, lifecycle performance, and meeting revenue objectives. You will empower Team Managers with the information, capacity and accountability to deliver against service,

Responsibilities

• Lead and oversee performance of designated subsidence teams.
• Ensure high-quality, timely and efficient service from initial instruction through to resolution.
• Drive service excellence, efficient claim progression and lifecycle performance.

Job description

Crawford Job Listings - Global in the United Kingdom is seeking a senior operations leader to oversee subsidence teams. You will guide performance, ensure high-quality service from initial instruction through to resolution, and drive efficient claim progression across the customer journey.

The role focuses on service excellence, lifecycle performance, and meeting revenue objectives. You will empower Team Managers with the information, capacity and accountability to deliver against service,