Senior Strategic Account Manager (B3)

Intranet; Cardiff; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global trade credit insurance company in Cardiff is seeking a Senior Relationship Manager to engage with senior stakeholders, deliver tailored solutions, and drive retention. The ideal candidate will have experience in credit insurance and high-level negotiation skills. A competitive salary, bonus, and a dynamic working environment are offered, alongside opportunities for professional development.

Benefits

Continuous professional development

Competitive salary

Bonus and commission schemes

Market-leading pension

Flexible benefits package

Qualifications

• Strong understanding of credit insurance principles including policy structures and risk management.
• Proven experience in account management within financial services or insurance.
• Exceptional negotiation and communication skills to influence senior levels.
• Collaborative mindset essential for effective team work.
• Track record of achieving financial and retention targets.
• Relevant qualifications and right to work in the UK with travel flexibility.

Responsibilities

• Engage with senior stakeholders to deliver tailored credit insurance solutions.
• Co-create service delivery with internal stakeholders for customer satisfaction.
• Lead negotiations on policy renewals aligned with financial targets.
• Design and implement service strategies reflecting client industry dynamics.
• Represent the company with integrity and professionalism.

Skills

Credit insurance principles

Account management experience

Negotiation skills

Communication skills

Collaboration

Target achievement

Job description

Permanent full time

Atradius

The Atradius Group provides trade credit insurance, surety, and collections services worldwide and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.

At Atradius we believe in personal development and the Growth Mindset. Our culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: description.

This is a pivotal role at the heart of our Commercial operations. You will be key to developing and nurturing senior‑level relationships, delivering bespoke credit insurance solutions, and driving long‑term profitability and retention. Working closely with key brokers and internal stakeholders you will ensure Atradius remains the partner of choice in a competitive and evolving marketplace.

Key Responsibilities

Strategic Relationship Management: Engage with senior stakeholders across our portfolio to deliver tailored solutions that meet complex business needs.

Collaborative Delivery: Partner with all internal stakeholders to co‑create service delivery that drives customer satisfaction and retention.

Commercial Impact: Lead negotiations on policy renewals ensuring alignment with financial targets and strategic objectives.

Innovative Thinking: Design and implement bespoke service strategies that reflect the dynamic nature of our clients’ industries.

Professional Excellence: Represent Atradius with integrity, professionalism and reliability in all client and broker interactions.

What You Bring

• A strong understanding of credit insurance principles including policy structures and risk management.
• Proven experience in account management or similar, ideally within financial services or insurance.
• Exceptional negotiation and communication skills with the ability to influence at senior levels.
• A collaborative mindset and the ability to work effectively across teams.
• A track record of achieving financial and retention targets or successfully operating in a targeted environment.
• Relevant qualifications and the right to work in the UK with flexibility to travel as needed.

What We Offer

• A truly international and dynamic working environment.
• A culture that values growth, innovation and teamwork.
• Continuous professional development and career progression opportunities.
• Competitive salary, bonus and commission schemes.
• Market‑leading pension and flexible benefits package.

Equal opportunities for all

The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.

Required Experience: Manager