Senior Solutions Architect — AI Transformation & ROI

Teleperformance

Chippenham

Hybrid

GBP 90,000 - 120,000

Full time

6 days ago

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Job summary

Teleperformance is seeking a Solution Architect to design and deliver complex, outcome-based client solutions across a global footprint. You will lead cross-functional teams, translate client goals into practical bids, and ensure commercial viability and deliverability of proposals.

In this role, you will partner with industry, operations, digital transformation, AI and automation experts, guiding the bid team through RFPs and transformation opportunities while mitigating risks with Legal,

Qualifications

5+ years of experience in solution design, bid leadership or transformation
Proven track record designing large-scale solutions across countries
Strong understanding of digital transformation, AI, automation and analytics
Excellent commercial acumen, including building business cases and assessing risk
Outstanding presentation and stakeholder management skills for senior client audiences
Experience leading virtual teams across functions, cultures and geographies
Fluent English (C1 or above); additional languages a plus
Industry expertise in Banking & Financial Services, Telco, or Energy & Utilities

Responsibilities

Lead end-to-end solution design for complex bids, RFPs and transformation opportunities.
Coordinate input from industry, operations, digital transformation, AI and automation experts into a cohesive solution.
Act as lead solution expert during proposal development and guide the bid team.
Identify and mitigate solution risks with Legal, Compliance and Risk teams.
Shape commercial models and business cases (TCO/ROI) with pricing colleagues.
Lead solution workshops with clients and partners and present to client audiences.