Senior ServiceNow HRSD Architect & Delivery Leader

Capgemini; Glasgow; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Wellbeing programmes

Flexible benefits

Job summary

Capgemini Invent is seeking an experienced ServiceNow Architect to join our Employee Experience and HR practice. You will own end-to-end architecture and solution design for ServiceNow implementations, while leading delivery governance and stakeholder management on large-scale transformation programmes across global enterprises.

This role offers a pathway into senior technology leadership, with opportunities to shape platform strategies and roadmaps, liaising with ServiceNow representatives and

Qualifications

• Minimum ServiceNow certifications: Certified System Administrator, CIS ITSM, CIS HRSD; CTA/CMA beneficial.
• Experience on at least one large global ServiceNow implementation, or multiple end-to-end smaller deployments.
• Deep technical expertise across the ServiceNow platform, including architecture and solution design.
• Ability to articulate HR/AI features to customers.

Responsibilities

• Own the end-to-end architecture and solution design for ServiceNow implementations.
• Lead end-to-end engagements, including delivery governance and stakeholder management.
• Define ServiceNow platform strategies and roadmaps for customers; act as a technology advisor.
• Liaise with ServiceNow representatives and ecosystem partners.
• Lead responses to RFPs and RFIs, support proposal development and client presentations.

Skills

ServiceNow architecture

End-to-end delivery

Stakeholder management

Technology leadership

Solution design

Tools

ServiceNow

Job description

Capgemini Invent is seeking an experienced ServiceNow Architect to join our Employee Experience and HR practice. You will own end-to-end architecture and solution design for ServiceNow implementations, while leading delivery governance and stakeholder management on large-scale transformation programmes across global enterprises.

This role offers a pathway into senior technology leadership, with opportunities to shape platform strategies and roadmaps, liaising with ServiceNow representatives and