Senior ServiceNow Enterprise Transformation Lead

Capgemini Invent; Manchester; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Capgemini Invent is seeking a Managing Consultant to lead AI & Digital Acceleration programs, shaping enterprise operations transformation for clients worldwide. The role emphasizes advisory delivery, complex stakeholder engagement, and creative technology-enabled solutions.

Located in a global network with hybrid working options and a strong focus on ServiceNow-based transformations, you will help elevate client outcomes and drive business value through innovative workflow platforms.

Qualifications

• Proven experience in enterprise transformation, business operations or consulting.
• Strong understanding of business process transformation and workflow platforms.
• Experience delivering operational transformation programmes.

Responsibilities

• Define enterprise operations transformation strategies leveraging ServiceNow.
• Lead initiatives across finance operations, procurement, and shared services transformations.
• Support ERP integration and workflow-driven operating models across client environments.
• Contribute to proposals, RFPs and client pitches focused on enterprise operations transformation.
• Develop ServiceNow Core Business Suite and Industry Workflow offerings.

Skills

Enterprise transformation

Stakeholder management

Leadership

Business process transformation

Consulting

ServiceNow

Automation / low-code

Tools

ServiceNow Core

SAP

Oracle

Job description

Capgemini Invent is seeking a Managing Consultant to lead AI & Digital Acceleration programs, shaping enterprise operations transformation for clients worldwide. The role emphasizes advisory delivery, complex stakeholder engagement, and creative technology-enabled solutions.

Located in a global network with hybrid working options and a strong focus on ServiceNow-based transformations, you will help elevate client outcomes and drive business value through innovative workflow platforms.