Senior ServiceNow Developer - ITSM, ITOM & Automation

Freshfields Bruckhaus Deringer; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A forward-thinking IT firm based in Manchester is seeking a Senior ServiceNow Developer to lead the development and enhancement of their ServiceNow modules. The ideal candidate will have strong expertise in ITSM lifecycle, ServiceNow architecture, and excellent communication skills. This role offers a people-first culture with opportunities for professional development and career progression. If you're passionate about technology and ready to make a real impact, we want to hear from you.

Benefits

Professional development

Certification support

Collaborative team environment

Exposure to cutting-edge technologies

Qualifications

• Strong technical understanding & expertise of ITSM lifecycle.
• Experience with integrations and programming.
• Ability to troubleshoot complex issues.

Responsibilities

• Lead the development of ServiceNow modules.
• Collaborate with stakeholders to translate business needs.
• Drive platform improvements and automation initiatives.
• Mentor junior developers.
• Manage the ServiceNow roadmap.

Skills

Technical understanding of ITSM lifecycle

ServiceNow architecture

Workflow design

Excellent communication skills

Stakeholder engagement

Education

ServiceNow CSA / CAD certifications

ITIL certifications

Tools

Azure DevOps

Job description

A forward-thinking IT firm based in Manchester is seeking a Senior ServiceNow Developer to lead the development and enhancement of their ServiceNow modules. The ideal candidate will have strong expertise in ITSM lifecycle, ServiceNow architecture, and excellent communication skills. This role offers a people-first culture with opportunities for professional development and career progression. If you're passionate about technology and ready to make a real impact, we want to hear from you.