Senior ServiceNow Designer – Gov Digital (Hybrid)

NRGTech Talent Solutions; England; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

NRGTech Talent Solutions is seeking a ServiceNow design lead for a UK Government role, guiding end-to-end service design for public digital services and ensuring alignment with government standards. The hybrid position supports collaboration across multidisciplinary teams and the delivery of citizen-focused outcomes.

The role requires experience within the UK public sector, familiarity with security clearances (BPSS), and a track record of delivering measurable service improvements.

Qualifications

• ServiceNow development, Agile delivery, integrations/data structures, governed release processes, accessibility and secure-by-design practices
• SPM / PPM
• Experience working within UK Government, public sector or highly regulated
• Existing Security Clearance (only BPSS is required for this role and can be undertaken before start).

Responsibilities

• Supporting increasing Portfolio Place development demand within the Departmental Portfolio Office
• Configuring ServiceNow
• Following platform standards
• Supporting testing and releases
• Documenting changes
• Raising technical debt or risks

Skills

ServiceNow

Agile delivery

Integrations

Data structures

Release governance

Accessibility

Secure-by-design

Job description

NRGTech Talent Solutions is seeking a ServiceNow design lead for a UK Government role, guiding end-to-end service design for public digital services and ensuring alignment with government standards. The hybrid position supports collaboration across multidisciplinary teams and the delivery of citizen-focused outcomes.

The role requires experience within the UK public sector, familiarity with security clearances (BPSS), and a track record of delivering measurable service improvements.