Senior ServiceNow Developer — Public Sector Tech Lead

International Business Machines Corporation; Leicester; Presencial; GBP 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Private medical and pension

Descripción de la vacante

IBM Consulting UK FutureNow is seeking a Senior ServiceNow Developer to lead complex UK public-sector ServiceNow programmes. You will design, develop, and integrate across the platform, collaborating with architects, clients and delivery teams to ensure secure, upgrade-safe solutions.

You will mentor junior developers, drive best practices, and support agile delivery while maintaining compliance with UK security standards and enterprise architecture.`

Formación

• Proven experience as a Senior ServiceNow Developer delivering complex implementations.
• Strong hands-on JavaScript development across Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies and ACLs.
• Experience with Flow Designer, Workflow, IntegrationHub and ServiceNow automation.
• Experience with REST/SOAP integrations, APIs and custom applications.
• Understanding of ServiceNow platform architecture, data models, security and development best practices.
• Experience with Update Sets, Source Control, ATF and ServiceNow deployment practices.
• Strong troubleshooting, debugging and performance optimisation skills.
• Experience delivering upgrade-safe, configuration-first solutions with minimal customisation.
• Experience working in Agile/DevOps environments, including estimation, code reviews, testing and continuous delivery.
• Ability to translate technical and functional requirements into scalable, maintainable solutions.
• Strong communication skills and experience working with architects, consultants and client stakeholders.
• Experience mentoring developers and providing technical leadership.
• Understanding of UK public-sector security, governance and compliance requirements.
• UK SC Security Clearance or eligibility to obtain and maintain clearance.

Responsabilidades

• Design, develop and configure ServiceNow solutions across applications, workflows, business rules, client scripts, UI policies, Script Includes and Flow Designer.
• Develop robust server-side and client-side JavaScript to meet complex business and technical requirements.
• Design and implement integrations using REST, SOAP, IntegrationHub and other ServiceNow integration technologies.
• Develop and maintain custom applications, scoped applications, data models, APIs and reusable components.
• Translate functional and technical requirements into scalable, maintainable and upgrade-safe solutions.
• Apply ServiceNow development best practices, coding standards and a configuration-first approach, minimising unnecessary customisation.
• Perform unit testing, debugging, troubleshooting and performance optimisation across ServiceNow solutions.
• Support deployment activities using appropriate ServiceNow development and release processes, including update sets and source control where applicable.
• Work closely with architects and technical leads to ensure solutions align with enterprise architecture, security and platform standards.
• Provide technical input into solution design, technical specifications, estimates and implementation approaches.
• Support Agile delivery through sprint planning, backlog refinement, development, testing, code reviews and retrospectives.
• Conduct code reviews and provide technical guidance and mentoring to junior ServiceNow developers.
• Maintain high-quality technical documentation and support knowledge transfer across development and support teams.
• Contribute to platform upgrades, technical debt reduction, automation and continuous improvement.
• Ensure development activities comply with IBM, client and UK public-sector security, governance and compliance requirements.
• Maintain and comply with UK SC Security Clearance requirements when working on sensitive public-sector programmes.

Conocimientos

JavaScript

ServiceNow

REST integrations

SOAP integrations

Flow Designer

IntegrationHub

ATF

Source control

Unit testing

Agile/DevOps

Security clearance

Educación

Bachelor's Degree

Herramientas

Update Sets

Source Control

Descripción del empleo

IBM Consulting UK FutureNow is seeking a Senior ServiceNow Developer to lead complex UK public-sector ServiceNow programmes. You will design, develop, and integrate across the platform, collaborating with architects, clients and delivery teams to ensure secure, upgrade-safe solutions.

You will mentor junior developers, drive best practices, and support agile delivery while maintaining compliance with UK security standards and enterprise architecture.`