Senior ServiceNow Architect & Solution Lead

Alcor Solutions, Inc.; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A technology solutions firm is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform in Birmingham. In this role, you will provide architectural leadership, define solution architecture, and ensure best practices in a client-facing position. The ideal candidate has over 8 years of IT experience, including 5 years specifically with ServiceNow, and holds multiple certifications. Join a dynamic team focused on digital transformation and customer excellence.

Qualifications

• 8+ years total IT experience with 5+ years hands-on ServiceNow experience.
• Proven delivery expertise in ServiceNow product lines like ITSM, ITOM, or CSM.
• Exceptional communication and stakeholder management skills.

Responsibilities

• Act as Technical Solution Owner for ServiceNow engagements.
• Define solution architecture across ServiceNow product lines.
• Lead workshops to translate business goals into platform capabilities.

Skills

ServiceNow Platform Expertise

Agile Implementation

Stakeholder Management

Technical Solution Ownership

Communication Skills

Education

Bachelor’s Degree in Computer Science

Tools

ServiceNow

Job description

A technology solutions firm is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform in Birmingham. In this role, you will provide architectural leadership, define solution architecture, and ensure best practices in a client-facing position. The ideal candidate has over 8 years of IT experience, including 5 years specifically with ServiceNow, and holds multiple certifications. Join a dynamic team focused on digital transformation and customer excellence.