Senior ServiceNow Architect & Platform Lead

Methods Business and Digital Technology; Greater London; On-site; GBP 75,000 - 100,000; Full time

Job summary

A leading IT consultancy is seeking a highly skilled ServiceNow Technical Architect to provide technical governance, architecture design, and mentorship. The role involves ensuring high-quality ServiceNow solutions are implemented while maintaining strategic alignment and best practices. With responsibilities spanning oversight of project execution and developer guidance, the position demands extensive experience in ServiceNow solutions, strong technical leadership, and communication skills. The company offers a supportive work environment and emphasizes personal and professional development.

Benefits

25 days of annual leave

Confidential employee assistance programme

Enhanced Maternity and Paternity Pay

Discretionary Company Bonus

Qualifications

• Extensive experience designing, developing and implementing ServiceNow solutions across multiple applications.
• Deep understanding of ServiceNow architecture and governance best practices.
• Proven experience providing technical leadership and mentoring within a consultancy environment.
• Strong capability in solution design and performance optimisation.

Responsibilities

• Provide technical direction and quality assurance across ServiceNow implementations.
• Design and validate complex, scalable ServiceNow solutions.
• Oversee technical delivery across projects ensuring successful execution.
• Provide ongoing mentoring and technical guidance to ServiceNow Developers.
• Support presales activity by contributing technical expertise.

Skills

ServiceNow development

Technical leadership

Mentorship

Agile methodology

Strong communication

Strategic thinking

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Certified Implementation Specialist ITSM (CIS‑ITSM)

Certified Implementation Specialist (CIS)

Tools

ServiceNow

Integration Hub

REST

SOAP

JSON

Job description

A leading IT consultancy is seeking a highly skilled ServiceNow Technical Architect to provide technical governance, architecture design, and mentorship. The role involves ensuring high-quality ServiceNow solutions are implemented while maintaining strategic alignment and best practices. With responsibilities spanning oversight of project execution and developer guidance, the position demands extensive experience in ServiceNow solutions, strong technical leadership, and communication skills. The company offers a supportive work environment and emphasizes personal and professional development.