Senior Service Advisor: Lead Team, Boost Service Sales

Perfect Placement; Greater London; On-site; GBP 36,000 - 46,000; Full time

Benefits offered by this job

OTE up to £46k

Company pension

Health insurance

Free onsite parking

Training programmes

Staff perks

Job summary

Perfect Placement is seeking an experienced Senior Service Advisor for a reputable Croydon automotive dealership. The role focuses on delivering outstanding customer service, leading a team, and achieving service and warranty sales targets.

The position offers a competitive salary (£36,000 base with OTE up to £46,000), uncapped bonuses, and extensive benefits, including training programmes and paid overtime. This on-site role provides career development within a well-established dealership.

Qualifications

• Proven experience as a Senior Service Advisor within the motor trade.
• Strong communication and organisational skills.
• Ability to lead, motivate and develop a team.

Responsibilities

• Providing exceptional customer service as a Senior Service Advisor
• Leading and motivating the Service Advisor team by example
• Achieving and exceeding service and warranty sales targets
• Promoting service plans and vehicle health checks
• Managing and updating paperless job cards via Kerridge/DMS
• Maintaining high customer satisfaction and upselling other services

Skills

Leadership

Customer service

Sales targets

Team development

DMS Rev8 Kerridge

Tools

Rev8 Kerridge

Job description

Perfect Placement is seeking an experienced Senior Service Advisor for a reputable Croydon automotive dealership. The role focuses on delivering outstanding customer service, leading a team, and achieving service and warranty sales targets.

The position offers a competitive salary (£36,000 base with OTE up to £46,000), uncapped bonuses, and extensive benefits, including training programmes and paid overtime. This on-site role provides career development within a well-established dealership.