Senior Service Advisor - Company Car & 31 Days Leave

Octane Recruitment Ltd; Woolwich; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company car

31 days' annual leave including bank-h

Enhanced holiday entitlement with re–s

Job summary

Octane Recruitment Ltd is recruiting for an experienced Service Advisor to join a main dealership in Woolwich. The role involves welcoming customers, booking service and repair appointments, liaising with workshop staff and keeping customers informed about progress and costs.

Ideal candidates will have previous automotive Service Advisor or Aftersales experience, excellent customer service and organisational skills, and a valid UK driving licence.

Qualifications

• Experience as a Service Advisor or Aftersales in a busy main dealership.
• Excellent customer service and organisational skills.
• Full UK Driving Licence and right to work in the UK.

Responsibilities

• Welcome customers and manage service and repair bookings.
• Act as main contact from vehicle check-in to handover.
• Liaise with workshop technicians to coordinate repair progress.
• Keep customers updated on additional work, costs and completion times.
• Explain aftersales products, maintenance recommendations and services.
• Handle customer enquiries and resolve concerns professionally.
• Maintain accurate service records and customer information.
• Demonstrate strong communication and organisation skills.

Skills

Customer service

Organisational skills

Full UK driving licence

Job description

Octane Recruitment Ltd is recruiting for an experienced Service Advisor to join a main dealership in Woolwich. The role involves welcoming customers, booking service and repair appointments, liaising with workshop staff and keeping customers informed about progress and costs.

Ideal candidates will have previous automotive Service Advisor or Aftersales experience, excellent customer service and organisational skills, and a valid UK driving licence.