Senior Service Advisor - Auto Care & Upsell Specialist

Jago Consultants; Reading; Vor Ort; GBP 26.000 - 32.000; Vollzeit

Zusammenfassung

Main Car Dealership in Reading, Berkshire, seeks a Service Advisor to join their friendly team. The role offers a £26k basic salary with an OTE around £32k and involves advising customers on services, costs, and timescales, plus upselling where appropriate.

The ideal candidate will have experience as a Service Advisor in a motor garage and hold a full driving licence, delivering high standards of customer service and CSI results.

Qualifikationen

• Experience as a Service Advisor in a motor garage.
• Full clean driving licence.

Aufgaben

• Explain service and repair work to customers professionally.
• Advise on estimated repair costs.
• Upsell relevant products to customers.
• Explain timescales and collection arrangements.
• Produce job cards on in-house system.
• Update customer and vehicle records.
• Document warranty work per manufacturer policy.
• Prepare and finish invoices.

Kenntnisse

Customer service

Upselling

Communication

CSI focus

Jobbeschreibung

Main Car Dealership in Reading, Berkshire, seeks a Service Advisor to join their friendly team. The role offers a £26k basic salary with an OTE around £32k and involves advising customers on services, costs, and timescales, plus upselling where appropriate.

The ideal candidate will have experience as a Service Advisor in a motor garage and hold a full driving licence, delivering high standards of customer service and CSI results.