Automotive Service Advisor | CSI & Upsell Expert

Jago Consultants; Slough; Sur place; GBP 25 000 - 34 000; Plein temps

Résumé du poste

Main Car Dealership in Slough, Berkshire seeks a Service Advisor to join their friendly team. Salary ranges 25k-34k plus 8k bonus, with a supportive environment and opportunities to upsell, advise on repairs, and manage invoices.

You will have previous Service Advisor experience in a motor garage and hold a full driving licence; strong customer service and rapport skills to achieve excellent CSI.

Qualifications

• Experience as a Service Advisor within a motor garage.
• Full driving licence.

Responsabilités

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner.
• Advise on estimated costs of repairs and work to be undertaken.
• Sell additional products as appropriate to customers’ needs.
• Advise on timescales and collection arrangements.
• Produce job cards on in-house computer system.
• Update customer and vehicle records.
• Document all warranty work in accordance with manufacturer policy.
• Preparation and completion of invoices.

Connaissances

Customer service

Up-selling

CSI results

Communication

Driving licence

Description du poste

Main Car Dealership in Slough, Berkshire seeks a Service Advisor to join their friendly team. Salary ranges 25k-34k plus 8k bonus, with a supportive environment and opportunities to upsell, advise on repairs, and manage invoices.

You will have previous Service Advisor experience in a motor garage and hold a full driving licence; strong customer service and rapport skills to achieve excellent CSI.