Senior Sales & Operations Coordinator

Catering; Watford; On-site; GBP 35,000 - 38,000; Full time

Job summary

Catering, based in Watford, seeks an experienced Sales & Operations Coordinator to oversee customer service, sales administration, and logistics coordination. You will act as the link between customers, suppliers and internal teams to ensure smooth orders and deliveries.

The role requires senior administration or sales support experience, team leadership, and strong logistics expertise. This is a permanent position with a competitive salary and career growth prospects.

Qualifications

• Senior administration, operations or sales support experience.
• Experience leading a team.
• Strong logistics or supply chain experience.
• Excellent organisational and multitasking abilities.
• Strong communication with stakeholders at all levels.
• Intermediate Excel skills.
• Proactive and solution-focused mindset.
• Ability to prioritise effectively in a fast-paced environment.
• Strong attention to detail and commitment to excellent customer service.

Responsibilities

• Lead and support the day-to-day activities of the internal sales administration team.
• Allocate workloads and ensure priorities and deadlines are achieved.
• Coordinate deliveries, collections and logistics activities.
• Liaise with customers, suppliers, couriers and transport providers.
• Monitor shipments and proactively manage any delivery issues.
• Ensure sales enquiries are handled efficiently and responded to promptly.
• Oversee the flow of communication between customer service, sales and operations teams.
• Track and follow up quotations and customer opportunities.
• Maintain accurate records and operational documentation.
• Anticipate potential issues and implement solutions before they impact customers or business operations.
• Keep management informed of key deadlines, business risks and operational concerns.

Skills

Team leadership

Logistics coordination

Customer service

Problem solving

Tools

Excel

Job description

Catering, based in Watford, seeks an experienced Sales & Operations Coordinator to oversee customer service, sales administration, and logistics coordination. You will act as the link between customers, suppliers and internal teams to ensure smooth orders and deliveries.

The role requires senior administration or sales support experience, team leadership, and strong logistics expertise. This is a permanent position with a competitive salary and career growth prospects.