Sales Operations Coordinator

Permanent Futures Limited; Horsforth; On-site; GBP 28,000 - 36,000; Full time

Job summary

Permanent Futures Limited is seeking an Operations Coordinator to support the sales team from behind the scenes. You’ll handle contracts, documentation, compliance, and post-sale processes so sales consultants can focus on winning more orders.

You should be highly organized, with strong written and verbal English, comfortable with CRM and Microsoft Office, and able to manage a busy workload while maintaining accuracy.

Qualifications

• Experience in sales support, administration or back-office roles.
• Strong attention to detail and organisational skills.
• Good written and verbal English communication.

Responsibilities

• Manage administrative process after a sale is secured, including contracts and documentation.
• Check accuracy and compliance of sales paperwork and contracts.
• Maintain records and liaise with sales team to resolve information gaps.
• Perform checks, audits and quality control on completed work.
• Assist with basic finance-related administration when required.

Skills

Attention to detail

Organised

Written & spoken English

CRM experience

Tools

CRM systems

Microsoft Office

Job description

Have you previously worked in a sales support, operations, back-office or commercial administration function within a sales company?

Do you want to work part time?

And do you live within an easy commuting distance of Horsforth?

This could be for you!

We’re recruiting for an Operations Coordinator to join a successful and growing sales-led business.This is not a sales role. Instead, you’ll sit behind the sales team and make sure everything that happens after a sale has been agreed is completed accurately, efficiently and compliantly. Your role is to take on everything that isn't making the sale happen away from the sales consultants so they can focus on winning more orders. You need great written and verbal English language skills, to be very well organised, and to be comfortable with a variety of different IT systems. You don't need to have worked in a sales role previously (nor want to!) although it could be beneficial.

Sales Operations Coordinator - The Role - Back Office, Commercial, Sales Administration, Compliance, Contracts

• You’ll be responsible for managing the administrative process once the sales team has secured a deal, including:
• Preparing, generating and reviewing contracts and associated documentation
• Checking sales paperwork for accuracy and completeness and ensuring contracts meet internal compliance requirements
• Managing documentation and maintaining accurate records, including liaising with the sales team to resolve missing or incorrect information
• Carrying out checks, audits and quality control on completed work
• Assisting with some basic finance-related administration where required

Sales Operations Coordinator - The Person - Back Office, Commercial, Sales Administration, Compliance, Contracts

• You don’t need to have been a salesperson, but you should understand how a sales environment operates and be comfortable working closely with salespeople.
• You’ll ideally have experience in a role such as Sales Support, Sales Administration, Commercial Administration, Operations, Contract Administration or Back Office Support.
• Most importantly, you’ll highly organised with excellent attention to detail, comfortable checking contracts, paperwork and documentation, and confident working within established processes and compliance requirements.
• You’ll need to be able to manage a busy workload, spot mistakes or inconsistencies, communicate effectively with the sales team and make sure work is completed accurately and on time.
• Experience using CRM systems, Microsoft Office and other business systems is required.

Sales Operations Coordinator, Back Office, Commercial, Sales Administration, Compliance, Contracts

This role would suit someone who enjoys being the person behind the scenes who keeps everything running properly. You’ll play an important role in making sure deals are processed correctly, contracts are accurate and the sales team has the operational support they need to focus on winning new business.

If you’re an experienced sales support or operations professional looking for a varied role within a fast-moving commercial business, we’d be keen to hear from you.