Sales Coordinator - Customer Accounts & Growth

Catering; Waterlooville; On-site; GBP 26,000 - 27,000; Full time

Job summary

Catering in Waterlooville is seeking a Customer Sales Coordinator to join a busy, supportive sales team. The role focuses on servicing existing customers, handling inquiries, and driving sales through account management.

You will develop business with upselling, manage quotes and orders, and represent the company at events. The position is permanent, full-time, based on site in Waterlooville, with a structured training program.

Qualifications

• Excellent sales and customer service skills.
• Experience with outbound cold sales calls.
• Strong administration skills.
• Good communication skills.
• Conscientious with high attention to detail.
• Positive, proactive attitude.

Responsibilities

• Answer incoming calls to advise and sell products/services.
• Maintain regular contact with accounts to build relationships and upsell.
• Handle online enquiries via web chat.
• Make outbound calls to prospective clients.
• Work as part of a team to meet sales targets.
• Process quotes, orders and product enquiries with attention to detail.
• Liaise with clients through order to dispatch.
• Represent the company at trade shows and events.
• Perform general office administration duties.
• Coordinate with suppliers on prices, MOQs and lead times.
• Collaborate with other departments to ensure smooth order processing.

Skills

Sales

Customer Service

Cold Calling

Communication

Attention to detail

Positive attitude

Job description

Catering in Waterlooville is seeking a Customer Sales Coordinator to join a busy, supportive sales team. The role focuses on servicing existing customers, handling inquiries, and driving sales through account management.

You will develop business with upselling, manage quotes and orders, and represent the company at events. The position is permanent, full-time, based on site in Waterlooville, with a structured training program.