Senior SACM Analyst: CMDB, Compliance & Asset Lifecycle

Computacenter AG & Co. oHG; Hatfield; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Computacenter is seeking a Senior Service Asset & Configuration (SACM) Analyst to lead SACM governance across multiple UK locations. You will own complex operational SACM activities, guide analysts, and ensure data quality and compliance in the CMDB while working under the SACM Lead.

Hybrid work model supported in Hatfield, Milton Keynes or Nottingham; SC clearance is required or willingness to obtain. You will coordinate asset lifecycles and drive service improvements.

Qualifications

• Three years’ experience in IT Asset Management, SACM or related discipline.
• Understanding of asset lifecycles, CMDB governance, data quality controls.
• Experience with IT service management tools such as ServiceNow, Remedy or Snow.
• Ability to analyse data and produce clear operational, compliance and financial reporting.
• Strong stakeholder management, communication and problem solving.
• Advanced Excel skills; Power BI knowledge desirable.
• Ability to obtain or maintain UK Government Security Clearance.

Responsibilities

• Coordinate end-to-end lifecycle of hardware and software assets.
• Monitor data quality, completeness and control compliance in the CMDB.
• Support policy implementation, audits and evidence production.
• Analyse inventory, usage, compliance and financial data for insights.
• Develop and embed SACM processes, controls and automation.
• Act as SME for SACM tooling and CMDB processes; support testing and integration.
• Provide data-led input to budgeting, forecasting and procurement.
• Coach SACM Analysts and escalate policy decisions to SACM Lead.

Skills

SACM expertise

CMDB governance

Data quality controls

ServiceNow

Remedy

Snow

Advanced Excel

Power BI

Stakeholder management

Tools

ServiceNow

Remedy

Snow

Job description

Computacenter is seeking a Senior Service Asset & Configuration (SACM) Analyst to lead SACM governance across multiple UK locations. You will own complex operational SACM activities, guide analysts, and ensure data quality and compliance in the CMDB while working under the SACM Lead.

Hybrid work model supported in Hatfield, Milton Keynes or Nottingham; SC clearance is required or willingness to obtain. You will coordinate asset lifecycles and drive service improvements.