Senior Retail & Operations Associate (6-Month FTC)

Edrington; Glasgow; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Pension contributions: employee up to

Share Reward scheme (up to 10%)

Private medical insurance and GP 24/7

Product allowance and staff discount (

Hybrid working

Paid maternity/paternity/adoption (26w

Paid carers leave days

Job summary

Edrington is looking for a Senior Retail Associate to deliver first-class service to colleagues, pensioners and corporate partners. You will ensure accurate processing, stock management and efficient administration within a hybrid work model.

The role is a 6-month fixed-term contract with opportunities to contribute to stock control, banking procedures and cross-functional projects while providing outstanding customer service.

Qualifications

• Experience delivering high-quality customer service.
• Strong interpersonal, organisational and time-management skills.
• Confidence with EPOS systems (Gamma) and basic IT tools (MS Word/Excel).

Responsibilities

• Process and fulfil orders for colleagues, retirees and corporate partners with accuracy and on time.
• Manage stock records, counts, storage, and banking activities according to policy.
• Coordinate administrative tasks and courier logistics and support cross-functional initiatives.

Skills

Customer service

Interpersonal skills

Time management

Cash handling

IT literacy

EPOS systems (Gamma)

Tools

EPOS Systems (Gamma)

Job description

Edrington is looking for a Senior Retail Associate to deliver first-class service to colleagues, pensioners and corporate partners. You will ensure accurate processing, stock management and efficient administration within a hybrid work model.

The role is a 6-month fixed-term contract with opportunities to contribute to stock control, banking procedures and cross-functional projects while providing outstanding customer service.