Senior Retail Leader: Drive Sales & Grow the Team

TUI Group; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading holiday company in the City of London is seeking a Senior Retail Manager for their Sutton store. This role involves leading a team, driving sales, and enhancing customer experiences. The ideal candidate will have strong leadership skills, a proven track record in retail, and the ability to inspire their team to exceed targets. This position offers competitive salary, bonus schemes, and great holiday benefits.

Benefits

Competitive salary

Commission and discretionary bonus schemes

Holiday benefits and discounts

Health and Wellbeing initiatives

Pension scheme and life assurance

Qualifications

• Experience in managing retail teams and driving performance.
• Ability to inspire and coach team members effectively.
• Strong problem-solving skills to handle customer queries.

Responsibilities

• Lead and inspire a large team to achieve exceptional sales results.
• Develop your team to proactively address customer questions and complaints.
• Drive customer retention and footfall through strategic decision-making.
• Adapt to technological changes and enhance the customer's digital experience.
• Maintain high engagement levels within the team.

Skills

Leadership

Customer service

Strategic thinking

Team coaching

Job description

A leading holiday company in the City of London is seeking a Senior Retail Manager for their Sutton store. This role involves leading a team, driving sales, and enhancing customer experiences. The ideal candidate will have strong leadership skills, a proven track record in retail, and the ability to inspire their team to exceed targets. This position offers competitive salary, bonus schemes, and great holiday benefits.