Senior Reservations & Revenue Lead

The Warwickshire County Cricket Club Limited; Birmingham; Presencial; GBP 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free on-site parking

Enhanced pension contributions

Private healthcare

Christmas shutdown

Wellness week

Resumo da oferta

The Warwickshire County Cricket Club Limited at Edgbaston Stadium is seeking a hands-on Reservations Manager to lead our hotel reservations function, maximise revenue and ensure an outstanding guest journey.

You will own reactive sales performance, optimise bedroom revenue, manage room inventory and pricing across channels, and collaborate with the Head of Sales & Revenue and Radisson teams to forecast, shape our commercial strategy and deliver KPI targets.

Qualificações

• Experience leading a hotel reservations function.
• Proven track record of delivering commercial KPIs.
• Strong understanding of occupancy, ADR, RevPAR, inventory management and distribution channels.

Responsabilidades

• Lead Reservations Co-ordinator(s) and team.
• Manage room inventory, pricing and distribution across channels.
• Drive enquiry conversion and revenue growth.
• Use booking trends and performance data to forecast and shape strategy.
• Collaborate with Head of Sales & Revenue and Radisson support teams.
• Deliver on commercial KPIs and customer excellence.

Conhecimentos

Revenue management

Hotel reservations

Leadership

Forecasting

Channel distribution

Customer service

Data analysis

Descrição da oferta de emprego

The Warwickshire County Cricket Club Limited at Edgbaston Stadium is seeking a hands-on Reservations Manager to lead our hotel reservations function, maximise revenue and ensure an outstanding guest journey.

You will own reactive sales performance, optimise bedroom revenue, manage room inventory and pricing across channels, and collaborate with the Head of Sales & Revenue and Radisson teams to forecast, shape our commercial strategy and deliver KPI targets.