Senior Remote Employee Relations Manager

Parkside Recruitment; Plymouth; On-site; GBP 70,000 - 95,000; Full time

Job summary

Parkside Recruitment is seeking a Senior Employee Relations Manager to provide trusted ER support across the business. You will act as the first point of contact for General Managers, Territory Managers and People Business Partners, promoting fair, consistent ER practices while minimising risk.

The role is fully remote with a team meeting in person once per month, working closely with operational leaders and the wider People Team to coach managers and build capability across the business.

Qualifications

• CIPD or equivalent experience in ER.
• Strong knowledge of UK employment law.
• Experience advising and coaching managers on ER issues.
• Proven ability to balance risk and commercial impact.

Responsibilities

• Provide clear, pragmatic advice to managers on ER matters incl. disciplinary, grievance, absence and capability cases.
• Ensure ER cases are managed fairly, consistently and in line with employment legislation and policies.
• Coach and support line managers to manage ER matters confidently and reach positive outcomes.
• Build strong working relationships with People Business Partners, Territory Managers, General Managers and the People Team.
• Manage ER enquiries through the ER inbox and escalate complex/high-risk cases.
• Own end-to-end case management with updates on ServiceNow and other people systems.
• Monitor ER trends and produce case reporting for insight-led decisions.
• Support long-term sickness and capability cases with accurate records.

Skills

ER advisory

Stakeholder mgmt

Coaching managers

Communication skills

Organisational skills

Confidentiality

Education

CIPD qualification

Tools

ServiceNow

HR systems

Job description

Parkside Recruitment is seeking a Senior Employee Relations Manager to provide trusted ER support across the business. You will act as the first point of contact for General Managers, Territory Managers and People Business Partners, promoting fair, consistent ER practices while minimising risk.

The role is fully remote with a team meeting in person once per month, working closely with operational leaders and the wider People Team to coach managers and build capability across the business.