Senior Quality Manager - Manufacturing & CI

Prince Personnel Limited; Shrewsbury; On-site; GBP 55,000 - 75,000; Full time

Job summary

Prince Personnel Limited are recruiting on behalf of a well-established manufacturing business seeking an experienced Quality Manager to lead the quality function at their site in Telford. Reporting to the Operations Director, you will own the QMS, drive audits, manage customer quality requirements and lead a small quality team, delivering continuous improvement across manufacturing operations.

The role requires strong root cause analysis, stakeholder management, and proactive delivery of

Qualifications

• Previous experience in a Quality Manager, Quality Assurance Manager, Quality & Compliance Manager or similar leadership role
• Experience within a manufacturing environment
• Strong experience managing Quality Management Systems
• Experience leading internal, external and customer audits
• Good understanding of quality standards, compliance processes and continuous improvement methodologies
• Proven experience managing customer complaints, non-conformances and corrective action processes
• Strong root cause analysis and problem-solving skills
• Previous people management experience with the ability to lead, mentor and develop teams
• Excellent communication and stakeholder management skills
• Experience of BRC standards would be advantageous but is not essential

Responsibilities

• Managing and continuously improving the site's Quality Management Systems (QMS)
• Leading internal and external audits and ensuring ongoing compliance with relevant standards and customer requirements
• Managing customer complaints and ensuring effective investigations and resolutions are completed
• Overseeing internal and external non-conformance processes
• Conducting root cause analysis and implementing corrective and preventive actions
• Identifying quality and compliance risks and driving improvement initiatives
• Developing, implementing and maintaining quality procedures, systems and documentation
• Leading, coaching and developing a small Quality team
• Supporting continuous improvement projects across manufacturing operations

Skills

Quality leadership

Audits management

QMS management

Root cause analysis

People management

Stakeholder management

Continuous improvement

Communication skills

Job description

Prince Personnel Limited are recruiting on behalf of a well-established manufacturing business seeking an experienced Quality Manager to lead the quality function at their site in Telford. Reporting to the Operations Director, you will own the QMS, drive audits, manage customer quality requirements and lead a small quality team, delivering continuous improvement across manufacturing operations.

The role requires strong root cause analysis, stakeholder management, and proactive delivery of