Quality Manager

Cranleigh STEM; Telford; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Healthcare cash plan

Wellbeing support (24/7)

Training and development opportunities

Early finish on Fridays

Job summary

Cranleigh STEM in Telford is seeking a hands-on Quality Manager to own the Quality function on the shop floor, leading a small team and partnering with Production and Sales to drive quality standards and continuous improvement.

The role focuses on ISO 9001 and IATF 16949 compliance, audits, problem-solving, and supplier/customer QA, with a 40-hour week, some flexibility, and Fridays finish early.

Qualifications

• Experience leading quality teams in manufacturing with ISO 9001 and IATF 16949.
• Proven problem-solving with root cause analyses and corrective actions.
• Hands-on management style on the shop floor and strong collaboration with production.

Responsibilities

• Manage and improve the Quality Management System to ISO 9001 and IATF 16949.
• Lead and develop the Quality team and work closely with Production and Sales.
• Manage audits (internal, external and customer) and drive CAPA.
• Investigate non-conformances, perform root-cause analysis and implement actions.
• Oversee calibration, document control and KPI reporting.
• Drive continuous improvement across manufacturing processes and QA activities.

Skills

Quality Management

ISO 9001

IATF 16949

Team Leadership

Root Cause Analysis

Continuous Improvement

Tools

PPAP documentation

Job description

Quality Manager – Manufacturing / Engineering

• Location: Telford
• Salary: £40,000
• Contract: Permanent, Full-Time
• Hours: 40 hours per week | Monday–Thursday 7:30am–5:00pm, Friday 7:30am–11:30am (some flexibility available)

We’re working exclusively with an established and growing manufacturing business in Telford to recruit a hands‑on Quality Manager.

This is an excellent opportunity for an experienced quality professional to take ownership of the Quality function, leading a small team of two (Quality Lead and Quality Inspector) whilst working closely with Production and Sales to drive quality standards, customer satisfaction and continuous improvement.

Key Responsibilities:

• Manage and continually improve the Quality Management System, ensuring compliance with ISO 9001 and IATF 16949
• Lead and develop the Quality team, maintaining a hands‑on approach to day‑to‑day activities
• Manage internal, external and customer audits
• Investigate non‑conformances, lead root cause analysis and implement corrective actions
• Oversee calibration, document control and quality KPI reporting
• Collaborate with Production and Sales to resolve quality issues and meet customer requirements
• Drive continuous improvement across manufacturing processes
• Support supplier and customer quality assurance activities

About You:

• Quality Management experience within a manufacturing environment (essential)
• Strong working knowledge of ISO 9001 and IATF 16949 (advantageous)
• IATF 16949 Internal Auditor qualification (advantageous)
• Experience with problem‑solving techniques, corrective actions and continuous improvement
• Previous experience supervising or managing a small team
• Confident working directly with production teams, customers and suppliers
• Knowledge of PPAP documentation and customer‑specific quality requirements would be advantageous

What's on Offer?

• £40,000 salary
• Early finish every Friday (11:30am)
• Healthcare cash plan
• 24/7 wellbeing support
• Training and development opportunities
• Opportunity to take ownership of Quality within a growing manufacturing business

This position would suit a practical, proactive Quality Manager who enjoys being involved on the shop floor rather than working purely from a desk.