Senior Project Manager, BPO & Portfolio Governance

Teleperformance; Blyth; Híbrido; GBP 63.000 - 77.000; Jornada completa

Descripción de la vacante

Teleperformance is seeking a Senior Project Manager to lead complex operational projects and provide strategic oversight of a project portfolio. You will translate project details into clear reporting for executives and shape the project team's strategy to deliver value to the business.

You will guide Project Managers through the lifecycle, requiring at least five years at senior PM level and PRINCE2 accreditation. Hybrid work with multiple city offices supports delivery success.

Formación

• At least five years’ senior project management experience with governance.
• Current PRINCE2 accreditation is essential.
• Experience in a BPO environment or similar operation.

Responsabilidades

• Lead high-performing project teams and deliver robust delivery plans.
• Provide portfolio reporting on delivery, costs, milestones, and benefits.
• Ensure governance, quality, regulatory and compliance requirements are met.
• Identify and remove delivery barriers to keep projects on schedule and within budget.
• Lead multiple complex and interdependent projects and manage cross-project risks.
• Coach and develop Project Managers and teams across the lifecycle.
• Develop and embed project policies, processes and standards.
• Provide senior portfolio governance and reporting to stakeholders, including C-suite.
• Build strong client/stakeholder relationships to enable change adoption.

Conocimientos

Collaborative

Team player

Stakeholder management

Written communication

Verbal communication

Reporting

Analytical thinking

Problem solving

BPO experience

Educación

PRINCE2 Practitioner

Descripción del empleo

Teleperformance is seeking a Senior Project Manager to lead complex operational projects and provide strategic oversight of a project portfolio. You will translate project details into clear reporting for executives and shape the project team's strategy to deliver value to the business.

You will guide Project Managers through the lifecycle, requiring at least five years at senior PM level and PRINCE2 accreditation. Hybrid work with multiple city offices supports delivery success.