Senior Project Coordinator — Customer Support & Orders

CW Recruitment; Droylsden; On-site; GBP 30,000 - 35,000; Full time

Job summary

CW Recruitment seeks a Project Coordinator - Senior Customer Service for an office-based role in Ashton-under-Lyne. You will act as the main contact for customers, support the external sales force, and manage mid-level projects from order through delivery.

Daily duties include processing orders, scheduling deliveries, and coordinating returns. The role requires 2 years in customer service/order processing and strong MS Office/Excel skills.

Qualifications

• 2 years customer service / order processing and sales admin experience.
• Good general MS Office / Excel skills.
• Experience in handling mid-level projects and customer liaison.

Responsibilities

• Process new orders and establish delivery schedules.
• Coordinate returns, damages and replacements.
• Take incoming calls/emails for enquiries and provide timely responses.
• Act as main contact for customers and the external sales force, providing project updates.

Skills

Customer service

Order processing

Sales admin

Tools

MS Office

Excel

Job description

CW Recruitment seeks a Project Coordinator - Senior Customer Service for an office-based role in Ashton-under-Lyne. You will act as the main contact for customers, support the external sales force, and manage mid-level projects from order through delivery.

Daily duties include processing orders, scheduling deliveries, and coordinating returns. The role requires 2 years in customer service/order processing and strong MS Office/Excel skills.