Senior Personal Safety Assessor

Age UK; Greater London; On-site; GBP 26,000 - 29,000; Full time

Job summary

A charitable organization serving vulnerable individuals is seeking a Homelessness Mobile Warden for the Temporary Accommodation Service. This role involves cleaning and preparing accommodation properties, ensuring they are furnished and stocked appropriately. Strong communication skills are essential for liaising with contractors, while a customer-focused approach is vital for addressing the needs of vulnerable clients. The position is regulated work requiring background checks, demonstrating the organization's commitment to ensuring safety and care for all clients.

Benefits

Flexible working options

Qualifications

• Ability to clean and prepare accommodation to a high standard.
• Effective communication with contractors and utility companies.
• Customer-focused approach and sensitivity to client needs.

Responsibilities

• Clean and prepare Temporary Accommodation properties.
• Communicate with contractors for necessary repairs.
• Respect customer concerns and inspire confidence.

Job description

Role Overview

Mobile Warden - Temporary Accommodation. Homelessness & Housing Access.

Compensation and Hours

Salary: £26,337 - £28,835. Hours: 36 per week.

Opportunity

An exciting opportunity has arisen for a Homelessness Mobile Warden position in The City of Edinburgh Council's Temporary Accommodation Service.

Responsibilities

• You will clean and prepare Temporary Accommodation properties to a high standard, ensuring it is appropriately furnished and adequately stocked within a specified timescale.
• You will communicate effectively with contractors and utility companies to carry out any necessary repair work.
• You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for.
• You will be sensitive and responsive to the needs of all your customers, many of whom may experience significant challenges in their lives.

Regulatory and Checks

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

Interview Approach

To help achieve our goal of improving organisational culture and creating a great place to work together for the people of Edinburgh, we are changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interview will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

Culture and Diversity

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognize the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Further Information

Happy to talk flexible working.